Agency Policies
The client is fully responsible for complying with the following rules established by Gies Digital ™. Otherwise, the service will not be renewed.
General Policies:
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For web design services, the total can be paid in two installments via bank transfer: 50% before work begins and the remaining 50% before completion.
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For monthly or one-time payment services, 100% of the total must be paid in advance.
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Payment for monthly plans is due between the 1st and 15th of each month. If payment is made outside of this period, a 10% surcharge will be added to the total plan cost, without exception.
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Accepted payment methods are bank transfer (alias, CBU, or CVU).
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No refunds will be issued for any service once work has begun.
Cancellations:
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Should the customer wish to cancel the monthly service, they must notify us before the start of a new month; otherwise, they will be charged 50% of the total price of the plan (no exceptions).
Attention:
The client may request a meeting via Google Meet or a call via WhatsApp to clarify any doubts, only with prior notice and during the hours established by the agency.
If the client has a problem and cannot pay the monthly service fee in full by the dates established by the agency, but wishes to continue with the service, please contact us to request an extension.
If you require an invoice, please request it via WhatsApp along with your billing information. It will be sent within the first few business days of each month.
Thank you for reading.